Shipping policy
Shipping Information
Shipping Options
We offer two shipping options within the UK: Standard and Express. Depending on the size and shape of your package, it will be shipped either by Parcelforce or Royal Mail.
Tracking Information
You will always receive a tracking number once your item has been dispatched from our warehouse.
Dispatch Times
Orders placed before 11am on a weekday will be dispatched the same day.
Delivery Options
UK:
| Order Value | Delivery Option | Price | ETA |
| £0-£99 | Standard UK Shipping | £5.99 | 2-3 Business Days |
| £0-£99 | Express UK Shipping | £7.99 | 1-2 Business Days |
| £100+ | Standard UK Shipping | Free | 2-3 Business Days |
| £100+ | Express UK Shipping | £7.99 | 1-2 Business Days |
Rest of World:
| Zone | Countries | Amount | Eta |
| European Zone 1 | Germany, Belgium, France, Netherlands, Luxemburg | £30 | 2-11 Business Days |
| European Zone 2 | Spain, Denmark, Italy, Poland, Portugal | £40 | 2-11 Business Days |
| Rest of World | Rest of world excluding USA. Standard address' | £60 | 3-20 Business Days |
Additional Notes
- US Customers: Please note if you enter a US address we will be unable to process the order. We have a US distributor, please head to https://www.aratacusa.net/ for all orders within the USA
- Order Cutoff Time: To benefit from same-day dispatch, place your order before 11am on weekdays.
- Tracking: Always check your tracking number for the most up-to-date information on your shipment.
If you have any questions or need further assistance with your shipping options, please don't hesitate to contact us!