General Questions

Monday-Friday 10am - 5pm

Saturday-Sunday 10am-3pm

Please reach us via email at orders@aratac.com or phone the office on 0131 660 1222.

We currently have a showroom just outside of Edinburgh. Please book in an appointment via the link at the top of the page.

Order Processing

General order processing questions and answers

We offer UK Express Delivery (Next Day) and UK Standard Delivery (2-3 Days).

Orders placed before 1pm are dispatched the same working day, otherwise your order will be dispatched the next working day.

Non-UK orders are usually delivered within 7 working days, but can take up to 10 working days to arrive.

Please note: during certain events, these can and will vary. Please allow extra time before contacting us during peak times.

Please see our shipping page for more details.

We accept all major credit/debit cards, PayPal and Klarna.

Returns and exchanges

Questions surroundings our returns policy and exchanges

Please let us know if you are not happy with anything regarding your order and we will email you the details required to ship your order back to us.

Please send all returns to:

Aratac Hockey Returns

Unit 2,Dalhousie Business Park

Carrington Rd

Edinburgh EH19 3HY